OUT OF OFFICE - all orders will be made and dispatched the week commencing the 26th October.

policies

Our policies

Shipping

United Kingdom:


1st class large letter, untracked by Royal mail £2.50
1st class signed for by royal mail £3.50

Please note all orders will be dispatched 7-10 days after ordering as everything is fully handmade. If you need your item sooner please contact us to discuss.


Rest of world:

Signed for/tracked £10

All orders will be dispatched within two weeks of you ordering.



Returns

Sophie May Jewellery will accept returns within 28 days of purchase if the item recieved is damaged or unsatisfactory. As everything is made to order we do not accept returns where items have been brought in the wrong size.

Please note earrings cannot be returned due to hygiene reasons.



Privacy

Any personal data you provide will not be used for anything other than completing your order. Once your order is complete we will not hold any of your data except your email if you have chosen to recieve our newsletters.



Processing time

Please understand that every single item is made to order, so you know that your piece was made for you and only for you!

As I make everything myself please allow 7-10 days before dispatch.

If you need something by a specific date or have a special request please just contact me and I will try to accommodate this as best I can.

Sophiemayjewellery@gmail.com